City of Chico - Employee Benefits (2024)

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Employee Benefits

Employee Benefits & Forms

Retiree/COBRA Benefits

Beginning October 1, 2023, the City will begin transitioning its Retiree & COBRA insurance administration from Workterra toBenefit Coordinators Corporation (BCC). BCC will coordinate the annual Open Enrollment process during the month of October (for a January 1, 2024 effective date) and subsequently assume full-time delivery of all retiree/COBRA health services as of 1/1/2024.Retirees or COBRA participants wishing to make achange must contact Workterra or BCC directly.

NOTE:
For premiums covering up to & including the month of December 2023:

Mail your monthly premium payments to Workterra at
EBS-COBRA
PO Box 850091
Minneapolis, MN 55485-0091

For premiums covering January 2024 and forward:


Prior to the end of October 2023, we will provide you with a detailed plan about how the premium collection process will transition from Workterra to BCC for the January 1, 2024 start date.

BENEFIT QUESTIONS?
Thru the end of 2023:
contact Workterra’s dedicated Retiree/COBRA line
at(888) 604-3924

For Open Enrollment (held October 2023):


contactBCC’s Customer Service line at(800) 685-6100

Beginning January 1, 2024:


contactBCC’s Customer Service line at(800) 685-6100

Turning 65?
Medicare is effective the first of the month your birthday falls in.

Retirees turning 65 within the next year do not need to make an Open Enrollment Election change in anticipation of theeventual Medicare status. Turning 65 is a “qualifying event” and the change can be made within 30 days of your birthday. Retirees can either:

  • Drop the City’s Retiree coverage, or
  • Retain the City’s coverage to use as a secondary insurance (premiums will change depending on selection).

NOTE: If you drop the City’s Retiree coverage, your dependents cannot stay on the insurance. They will transition to COBRA coverage, which is a limited-term benefit.

For more information about Medicare and coordinating benefits,follow this helpful link.

Once you have reviewed options and made your choice, contact Workterra at 888-604-3924to request the change.

Quick Summary

Core Benefits Available

CalPERS RetirementMedical (4 plan options)
457 Deferred CompensationDental + Orthodontic Benefit
Short Term DisabilityVision
Long Term DisabilityFlexible Spending Account
Employee Assistance
Program
Group & Voluntary Life Insurance

Time Off Benefits

VacationSick Leave
Paid HolidaysMilitary Leave
Bereavement LeaveJury Duty Leave
Personal Time Off/
Management Leave*
Maternity/Paternity Leave

*Eligibility Depends on bargaining unit and position.

Historical Summary of Employee Benefits - by Union

Health Plan Notices

City of Chico 2024 Health Plan Notices
City of Chico 2023 Health Plan Notices
City of Chico 2022 Health Plan Notices

Employee Benefits & Forms

Employee Benefits & Forms

ACA Regulations & Important Guidelines

Preventive Services Covered under the Affordable Care Act
Glossary of Health Coverage and Medical Terms
Premium Assistance Under Medicaid and the Children's Health Insurance Program (CHIP)

Aflac

Aflac is a supplemental insurance that provides an additional layer of financial protection in the event of a serious accident or illness.

Employees can sign up for this service within 30 days of hire, or annually in October, during Open Enrollment for the upcoming year.

Price Sheet
Election Form

City of Chico Dedicated Aflac Website:http://www.aflac.com/chico

Questions? Contact your Aflac representative:
Adam Brubaker
(530) 949-3767
​adam@leftoutins.com

CalPERS Retirement

Customer Service: 888-CalPERS (or 888-225-7377)
www.calpers.ca.gov
CalPERS Beneficiary Designation
Planning Your Service Retirement (Pub 1)
Service Retirement Application (Pub 43)
Retirement Allowance Estimate Request (BSD-470)
Local Miscellaneous Benefits (Pub 8)
Local Safety Benefits (Pub 9)
Service Credit Purchase Options (Pub 12)
Power of Attorney (Pub 30)
Community Property Guide (Pub 38A)
CalPERS Pension Worksheet

Have you created a “My CalPERS” Account yet?The CalPERS website is a fantastic resource! Members can review their employee and employer contributions and utilize calculators to estimate retirement amounts, as well as access recent forms and publications. Signing up iseasy, visit:https://www.calpers.ca.gov/.

Deferred Compensation – Mission Square Retirement

Another great way to save for retirement – contribute to a Mission Squareretirement plan automatically each paycheck!

Employees can enroll in or make changes to their Deferred Compensationat any time.

Did you know? CPSA and CPOA members have a 10% match!

Enrollingonlineis quick and easy!

  • Go tohttps://www.msqplanservices.org/myplan/307126
  • Enter and confirm your Social Security number, then enter the City’splan number:307126
  • Select your enrollment method:
    • Express:enter your personal information and contribution information. Later, through Account Access, you can submit your investment and beneficiary information.
    • Comprehensive:enter your personal information, beneficiary information, contribution information, investment allocations, and create a user ID.
    • Note:At this time, City employees can only elect dollar amounts (no percentages).
  • Use the print enrollment form feature at the end of your online enrollment process to print the form.
  • Provide HR a copy of your enrollment form and complete a copy of the Contribution Change Form in order to initiate your contribution through payroll deductions.

Need additional help?Watch ashort video guideto see how easy it can be to enroll online. You can also contact the City’s Mission Squarerepresentative listed below.

Once you’re enrolled, use the following resources:

Extra Forms:

2024 Contribution Change Form

Direct Rollover Packet
Pre-Retirement Catch Up Form
Withdrawal Packet

Employee Assistance Plan (Optum)

24/7/365 Customer Service: (866) 248-4096
www.liveandworkwell.com
Company Access Code:Chico

  • 6 virtual or face-to-face counseling sessions
  • On demand self-care options for stress, anxiety and depression
  • Legal counseling and mediation services
  • Financial consultations and an online financial resource center
  • ID theft support
  • Critical incident response services
  • Adult and eldercare services
  • Child and parent services
  • Chronic condition and life learning support
  • Assistance with convenience services
  • Training and development for managers and employees

Employee Wellness & Extras

Ergonomics
In an effort to reduce ergonomic issues related to employee workstations and/or working conditions and habits, ergonomic assessments are available to any employee, upon their request, or the request of their supervisor.

Comprehensive ergonomic assessments will be completed by HR, or through a certified consultant. To request an assessment, employees or supervisors must contact HR to arrange an appointment.

Farm Fresh to You
City of Chico employees are eligible to join a Community Supported Agriculture (CSA) delivery box at a discounted rate!For more information, and a link to join, read theFarm Fresh to Youflyer.

FlightCare Membership
Employees who join the FlightCare Membership Program are not billed for out-of-pocket expenses when FlightCare or a reciprocating emergency air transport service is used. To view information about this program and enroll online,Click Here.

Flu Shot Clinics
The City traditionallyoffers a no-cost Flu Shot Cliniceach year during Open Enrollment (employees must provide prescription card).Employees who are unable to attend the scheduled Flu Shot Clinicare still able to receive zero-cost Flu Shots at any pharmacywith their prescription card.

Fitness Discounts
HRprovides a flyer of local fitness centers. Employees may need to show proof of employment with the City of Chico upon enrollment.Fitness Discounts 2022

Benefits Fair
Plan to attend our annualBenefits Fair held in early October which coincides with the City’s Open Enrollment period. It’sa greatway for employees to meet service providers and have their questions answered.

Some of our regular vendors:

  • Anthem Blue Cross
  • Carrum Health
  • Delta Dental
  • Prudential
  • Optum Employee Assistance Program
  • Mission Square Retirement
  • Flu Shot Clinic
  • Sterling Administration
  • Vision Service Plan

Hero Homebuyer Program
The Hero Homebuyer Credit is designed to help public employees purchase or refinance a home by offering up to $20,000 to cover closing costs and expenses. For more information, visit the Hero Homebuyer Program byClicking Here.

Lactation Room
A designated lactation room is available, by appointment, on the third-floor of the City’s Municipal Building.Please contact Human Resources, at x7900, to reserve needed times.

Prescription Savings
Express Scripts Home-Delivery
Employees can utilize Express Scripts home delivery to have a 90-day supply of prescriptions delivered at a lower rate than the 30-day refill cost.

Customer Service: (800) 711-0917
https://www.express-scripts.com/

GoodRX.com
Prescription costs for City of Chico employees are often already low-cost; however, additional savings can be found if employees elect to utilize services such asGoodRX.com.

Water Dispensers
Many department have chilled & heated water dispensers on-siteto ensure easy access to fresh water and to diminish bottled water usage within the building.

Group and Voluntary Life & Short/Long-Term Disability Insurance

All active, full-time, permanent employees working at least 20 hours per week and their eligible spouse and children are eligible for coverages.

Enrollment is available within 30 days of hire, or annually in October, during Open Enrollment for the upcoming year.

Group Life:The City of Chico provides City-paid Group Life Insurance of the annual salary, rounded to the next thousand, for qualified employees.

Voluntary Life:This isin additionto the City-paid Group Life Insurance that is provided to qualified employees at no cost!

Coverages Available:

  • Employee:$10,000 increments, up to 5x the employee’s annual earnings, not to exceed $500,000.
  • Employee Accidental Death & Dismemberment (AD&D):$10,000 increments, up to 5x the employee’s annual earnings, not to exceed $500,000.
  • Spouse:$5,000 increments, up to 100% of employee coverage for voluntary life or AD&D.
  • Children, birth – 6 months:$1,000
  • Children, 6 months – 19 (or 26 if full-time student):$2,000 increments, not to exceed $10,000.

www.LFG.com
Summary of Life Insurance Benefits
Lincoln Disability One
Lincoln LifeKeys Flyer
Lincoln Travel Connect Flyer
Life Insurance Beneficiary Designation
Short Term Disability Claim Form

Lincoln Voluntary Life Policy Certificate

Medical, Dental, & Vision Insurance

2024 Active Employee Benefits Guide

Applications/Change Forms


When adding dependents to your benefits, proof of dependent status isrequired. Please review theDependent Verification Instructions, for types of proof accepted.

Opt Outs
Opt-out is available for those employees who have other medical coverage in place.

Individuals who previously opted out will need to re-verify annually. HR will contact you individually to arrange renewed documentation.

Anthem Blue Cross Medical Insurance
Anthem Customer Service

Customer Service: (800) 967-3015
https://www.anthem.com/login/

PlanSummary of Benefits &
Coverage (SBC)
EPOEPO SBC
HDHPHDHP SBC
PPO 80/20PPO 80/20 SBC
PPO 90/10PPO 90/10 SBC

Anthem Blue Cross General Information
How to Find a Provider Instructions
Anthem Claim Form
Take Care of Yourself - Preventative Services
Anthem Special Services Flyers
Anthem Live Health Online Flyer
Anthem Temporary ID Card Instructions
Anthem Blue Cross Online Resources
Anthem Blue Cross Drug Formulary
Anthem Specialty Pharmacy (HDHP)

Express Scripts
Customer Service: (800) 711-0917
https://www.express-scripts.com/
Medco Frequently Asked Questions
Medco Mail Order Form
Medco Claim Form

Sterling Health Savings Account (HSA)
Customer Service: (800) 617-4729
CustomerService@SterlingHSA.com
www.SterlingHSA.com
2023 Sterling Enrollment Form
Sterling HSA Salary Redirection Form(Payroll Change Form)
Sterling Change Of Account Form

Delta Dental Insurance
Customer Service: (800) 765-6003
www.deltadentalins.com
Delta Dental SBC
Find a Network Dentist
Delta Dental Dentist Directory
Delta Dental Informational Flyers
Delta Claim Form
Where's My Dental ID Card?

VSP Vision Insurance
Customer Service:(800) 877-7195
https://www.vsp.com/
VSP Vision SBC
Where's my VSP ID Card? Plus other FAQs.
VSP Member Accounts Online
VSP Schedule of Benefits
VSP Primary Eyecare

VSP Tru Hearing member Discount
VSP Out Of Network Claim Form

Carrum Health
Customer Service:(888) 855-7806
my.carrumhealth.com/EIAHealth
Carrum Flyer
Carrum What to Expect
Carrum Frequently Asked Questions

Modifying Elections & Open Enrollment

After medical, dental, vision, and flexible spending account elections are made, Internal Revenue Service (IRS) regulations generally permit changing those elections only during the next open enrollment (October of each year). However, if you experience a “qualifying event” during the year you may change certain benefit plan elections mid-year. Be sure to notify HR of any qualifying life eventwithin 30 daysof the eventin order to makechanges to your elections. No exceptions to the 30 day notification deadline are permitted.

Open Enrollment
Held annually during the month of October.

During Open Enrollment, employees can:

  • add or delete dependents fromMedical, Dental and Visionor choose a new Medical plan;
  • enroll in, increase or dropVoluntary Life Insurance;
  • enroll/re-enroll in a Section 125 Healthcare, Limited Purpose or Dependent CareFlexible Spending Account (FSA);
  • enroll in, or change,AFLACcoverages.

NOTE:If you do not wish to change your benefits or re-enroll in an FSA, no action is required during Open Enrollment.

ScholarShare 529 College Savings Program

Why save for college with ScolarShare529?
A 529 is one of the best ways to save for higher education. ScholarShare 529 benefits include:

  • 100% tax-free growth can mean more money for higher education.
  • Low fees that ensure your savings primarily go toward education costs.
  • Parent-owned 529 accounts have less impact on financial aid eligibility than other saving methods.
  • Tax-free withdrawals for qualified higher education expenses, like tuition, room and board, books, computers, and more.
  • Eligible for use at most schools nationwide and many abroad – undergraduate and graduate programs, community colleges and trade schools.
  • Overseen by the ScholarShare Investment Board, an agency of the State of California.

Questions?
Click Hereto schedule a time to meet with our designated rep, Adal Padilla.

Adal Padilla
(628) 231-6519
Adalberto.Padilla@tiaa.org

Forms:
529 Brochure
529 Guide
529 Enrollment Guide

Section 125 Flexible Spending Accounts

Flexible Spending Accounts are part of Section 125, established by the IRS. Section 125 allows employees to set aside money for future healthcare and child care costs on a pre-tax basis.

Employees can enroll in a Healthcare or Limited Purpose FSA (Dental & Vision Only), and/or a Dependent Care FSA.

Enrollment is available within 30 days of hire, or annually in October, during Open Enrollment for the upcoming year.

Make reimbursem*nts and payments even easier – use the app

Sterling Administration
Customer Service: (800) 617-4729
email: customer.service@sterlingadministration.com
www.sterlinghsa.com

Flexible Spending Accounts MUST be re-elected annuallyduring Open Enrollment.

Returning Forms to HR

If you complete paper copies, please don’t email items containing social security numbers – it’s too risky. Instead:

  • Put them in an interoffice envelope and send them to HR.
  • Or, scan the item to the secure HR Scan Drive by using the closest copier:
    • Scan your proxy card
    • PressScan >Scan to HR. (Note a slight variation for PD copiers:Scan & Send > One-Touch > HR Scans– you may have to follow the down-pointing arrow/bottom right if there’s an extensive list.)
    • Your document will magically appear in a scan folder on our end and will be acknowledged by an HR staff person within a short period of time (watch your email for a confirmation). Hold on to your originals until you receive confirmation; otherwise, no need to send the originals to HR.

Still need assistance?

Contact Your HR TEAM!

City of Chico - Employee Benefits (2024)

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