Employees – Help Center – The University of Texas at Arlington (2024)

MAVS Talk 24 Hour Crisis: 817-272-8255 | Emergency or Crime: 817-272-3003 or 911

Employees – Help Center – The University of Texas at Arlington (1)

MAVS Talk 24 Hour Crisis: 817-272-8255

Emergency or Crime: 817-272-3003or 911

Know where you would like to go? Use the panel to get to yourdestination.

See our latest news and announcements on MavWire.

The university academic calendar lists important academic dates andholidays.

Canvas is a Web-based learning management system (LMS) designedto support online courses and provide a space for face-to-face coursesupplementation. Canvas provides many types of tools and featuresfor enriching the learning experience.

Faculty and Staff may use Canvas to manage course material.

Business Support Desk offers ServiceNow - A Customer Service portalthat allows users to submit Incidents or Requests to the specificdepartment that will address their needs. It offers a form for users tocomplete in their own words and acts as a conduit between the users andthe person providing assistance. It generates email alerts, allows forattaching documentation, and provides clear notes on the status of theissue and any subsequent actions that are taken during resolution.

The Business Resource page provides access to various online forms and/or resource links.

If you're looking for an environment ripe with opportunity forpersonal growth and professional development, The University of Texas atArlington is the place for you. Our dynamic and diverse faculty andstaff, outstanding employee benefits, and welcoming atmosphere are amongthe unparalleled advantages of working at UTA. It's more than yourcareer; it's your calling. Answer it here in Maverick Country.

The UTA Police Department is here to serve the students, faculty,staff, and visitors to the campus 24 hours a day, 365 days per year.

If you need emergency help:

Emergency PH 817-272-3003

Non-Emergency PH 817-272-3381

Lost & Found PH 817-272-2904

Crime Prevention PH 817-272-0026

Accident Reports PH 817-272-3660

Enterprise e-mail is provided to all UT Arlington faculty and staffupon activation of their NetID. The service is provided by the MicrosoftMicrosoft Office 365. The officially supported means to access UTARLINGTON e-mail is with either the Microsoft Outlook e-mail client onthe Windows platform, Microsoft Entourage on the macOS platform, or viathe Microsoft Exchange Web interface with a compliant Web browser.

Your NetID and password allow you to login to employee email and otherUTA applications including MyMav and email.

The IT Help Desk receives, resolves, and/or escalates basic computerrelated requests from faculty, staff, or students by phone, e-mail, orin-person. We are located in the first floor lobby at CentralLibrary.

The IT Help Desk provides the following services:

  • Input of IT requests
  • Resolutions on common issues (account management, basic MyMavsupport, Library guest accounts, wireless connection for clientlaptops, lab printing, file storage support, etc.)
  • Escalation of IT requests (Second-tier staff reviews all assignedtickets to ensure they have all required information and escalate tothe appropriate OIT group.)
  • Distribution of information about IT service interruptions
  • UT Share HR/Finance Support

The mission of The University of Texas at Arlington Office of HumanResources is to provide a professional and responsive approach to humanresources. We are committed to providing quality service to faculty,staff, and students concerning policies and procedures, benefits,compensation, employment, learning and development.

MAV eSHOP, an Amazon-like online ordering and requisition generatingsystem, provides an efficient and interactive way for shoppers andend-users to search and initiate requisitions. The tool interfaces withUT Share, enhancing the ordering and payment process, which helps toreduce overall costs and improve productivity.

If you are having technical issues with MAV eSHOP, or have questionsregarding MAV eSHOP training, please contact Business TechnologyServices.

Mav Express manages thousands of access control and alarm locationsthroughout the UT Arlington campuses.

Mav Express offers two types of access control systems, both of whichrequire the use of the Mav Express ID card.

  • The on-line system is a server based system hardwired to ourprivate network. The on-line system utilizes CBORD manufacturedhardware and application software.
  • The off-line system uses stand-alone battery operated locksmanufactured by Schlage and programmed with Locknetics software.

Professors can use MyMav to:

  • manage class schedules
  • add grades

Your NetID and password allow you to login to your MyMav, and otherUTA applications including email.

UT Arlington has a streamlined parking permit system and updatedcampus shuttle routes to help students, faculty, staff, and visitorsnavigate through our 420-acre campus.

For assistance with a dead battery, please call UTA Police at817-272-3381

UTA offers training and development to its faculty and staff in theareas of Business Affairs processes, Information Technology, and HumanResources.

Our facilities are maintained by approximately 250+ FacilitiesManagement employees working as a team to provide the followingservices:

  • Asbestos Management
  • Carpentry
  • Custodial Services
  • Planning, Design and Construction
  • Campus Renovations and Campus Master Plan
  • Vehicle Maintenance
  • Housing and University Center Maintenance
  • HVAC
  • Landscaping and Grounds Maintenance
  • Painting and Signage
  • Plumbing Systems
  • Thermal Energy
  • Electrical Systems
  • Energy Management Control

The Office of Facilities Management oversees all phases of campusfacilities maintenance.

Mission Statement: To provide well maintained and clean campusfacilities while providing an environment that attracts and retainsstudents and encourages the pursuit of knowledge, truth and excellence.We are also committed to effective campus master planning and energyconservation management, allowing for the orderly development andrenovation of campus facilities to meet the ever changing demands of theacademic and research community.

Facilities Management is continually looking for help to identify newways to make our campus more comfortable and secure for all UTAStudents, Faculty and Staff. Please feel free to email or call us at2-3571 with any suggestions that may help achieve this goal.

Questions?
Contact the IT Help Desk at 817-272-2208.
Back to Employee Quick Access >

If you would like to start a conversation about the Help Center:
Go to Self Service, choose Request
Then choose the UTA Help Page under Miscellaneous.
SelfService >

Employees – Help Center – The University of Texas at Arlington (2024)

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